1. What products do Castor North™ sell? We sell disposable makeup tools including wedged sponges, powder puffs, mascara/hair/brow applicators, lip applicators (detail correctors), pointy tipped cotton swabs, round tipped cotton swabs, blending sponges, haired makeup brushes (synthetic and animal hair), 100% cotton pads/cotton rounds.
2. Are Castor North™ products single-use or reusable? Our tools vary! Some, like our wedged sponges, mascara/brow applicators, and lip applicators, are designed for single-use to ensure maximum hygiene. Others, like our powder puffs and haired makeup brushes (synthetic and animal hair), are reusable — simply hand wash them gently after each use and let them air dry.
3. Are Castor North™ cotton pads 100% cotton? Absolutely. Our cotton pads are made from 100% pure cotton, making them soft, gentle, and safe for all skin types including sensitive skin. Each pad features full edge sealed technology, ensuring they do not shed during use for a clean and mess-free experience without lint residue.
4. Are Castor North™ products suitable for sensitive skin? Yes! Our disposable tools are made with gentle materials, free from harsh chemicals, making them suitable for all skin types.
5. Are Castor North™ products cruelty-free? Our tools are not tested on animals.
6. How are Castor North™ products packaged? Our products come in bulk-friendly packaging, great for personal use, professional kits, salons, spas, and businesses with Beauty/Makeup teams or Appearance Departments.
7. Can I buy in bulk from Castor North™ ? Yes! We offer bulk purchasing options as well as monthly recurring orders and invoices for extra convenience — so you get what you need, right when you need it, with better pricing. For wholesale pricing, availability, or to get started, please contact us or visit our B2B Inquiry section.
8. How long does shipping take? Please refer to our [Shipping Policy] for delivery timeframes and options, or email us at: shipments.mtgoods@gmail.com.
9. Where does Castor North™ ship from? We are based in Toronto, Canada. All orders are shipped directly from our location in Toronto, Ontario.
10. What is Castor North™ return policy? Due to the hygienic nature of our products, we do not accept returns on opened items. Please note that wedged sponges and cotton pads are delivered in sealed packaging to ensure cleanliness and product integrity. Once opened, these items are not eligible for return. Please see our [Return Policy] for full details.
11. How do I contact Castor North™ ? You can reach us through our contact page or by emailing us at mt.beautygoods@gmail.com.
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